Contact

Reaching the editorial and research team behind this reference authority requires a clear, well-structured message. This page outlines the channels available for professional and institutional inquiries, the geographic scope of matters handled, the information that should accompany any submission, and the realistic timeframes for response.


How to reach this office

All inquiries directed to this reference authority are handled through a structured intake process. The primary channel for professional, institutional, and research inquiries is the site's hosted contact form, which routes submissions through a categorized queue. Direct email is reserved for formal correspondence from verified institutional parties such as academic departments, standards bodies, or regulatory agencies.

For inquiries touching on technical content accuracy — particularly content related to standards and frameworks for reasoning systems or evaluating reasoning system performance — the preferred routing is through the technical review queue, which is staffed separately from the general editorial inbox. The National Institute of Standards and Technology (NIST) maintains public comment processes that serve as a useful structural reference for how formal technical review submissions should be framed; similar precision is expected here.

Telephone contact is not available for this property. All correspondence must be submitted in writing, in English, and addressed to a clearly stated subject category.


Service area covered

This reference authority operates at national scope within the United States. Content standards, regulatory frameworks cited, and sector-specific coverage (including reasoning systems in healthcare, legal practice, and financial services) are grounded in US institutional contexts, including federal agency guidelines from bodies such as the Federal Trade Commission (FTC), the Department of Health and Human Services (HHS), and the National Science Foundation (NSF).

International inquiries are accepted where the subject matter intersects with US-adopted standards. For example, ISO/IEC standards co-adopted by the American National Standards Institute (ANSI) fall within scope, as do matters relating to the IEEE's published AI ethics and transparency frameworks. Inquiries originating outside the US that concern purely non-US regulatory environments are outside the operational scope of this property and will be declined without prejudice.

Geographic scope for source citation purposes extends to internationally recognized standards bodies where those standards have been formally adopted within the US policy or technical landscape.


What to include in your message

A well-structured inquiry reduces processing time and increases the likelihood of a substantive response. The following breakdown applies to the 4 primary inquiry categories handled:

  1. Editorial corrections — Identify the specific page by title and URL path, quote the exact passage in question, cite the named public source that contradicts or supplements the current text, and state the proposed correction with specificity. Vague reports of inaccuracy without source citation are triaged at lowest priority.

  2. Research or citation requests — Specify the research context (academic, policy, commercial), the reasoning system domain in question (for example, probabilistic reasoning systems or neuro-symbolic reasoning systems), and what type of sourcing or cross-referencing is needed.

  3. Institutional or partnership inquiries — Include the full legal name of the institution, its primary domain of authority (government agency, academic department, standards body, industry association), and a specific description of the proposed engagement. General partnership solicitations without stated purpose receive no response.

  4. Licensing and reproduction requests — State the intended use, the specific content section involved, the medium of publication, and the jurisdiction in which the content will appear.

Submissions that do not fit one of these 4 categories should self-classify under the closest applicable type. Unclassified submissions are processed last.


Response expectations

Response timelines are determined by inquiry category and completeness of submission.

Editorial correction submissions with complete source citations are reviewed within 10 business days. Where a correction requires substantive revision to technical content — for instance, an update to how explainability standards in reasoning systems are characterized in relation to NIST AI RMF (AI Risk Management Framework) guidance — the review cycle extends to 20 business days to allow for independent verification.

Research and citation requests receive acknowledgment within 5 business days. Substantive responses depend on the complexity of the request and the availability of verifiable source material.

Institutional and partnership inquiries are reviewed within 15 business days. Requests that fall outside the defined scope of this reference authority — for example, those seeking endorsement of commercial products or vendor platforms — will receive a declination notice rather than no response.

Licensing and reproduction requests are handled in compliance with applicable US copyright frameworks as defined under Title 17 of the United States Code. Response time for these requests is 15 business days.

No response is guaranteed for submissions that lack sufficient identifying information, propose fabricated source citations, or duplicate a prior inquiry already under review. Repeat submissions of the same inquiry within a 10-business-day window are treated as a single request and do not accelerate processing.

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